📩 Delivery Process 💰 Exchange & Refund Policy

📩 Delivery Process

After your purchase is successfully completed, your data (software or PDF catalogue) will be delivered to your email by our professional support team.

Please ensure you provide a valid email address during checkout for prompt delivery.

💰 Exchange & Refund Policy

We are committed to customer satisfaction and data accuracy. However, due to the digital nature of our products, we offer refunds only under specific conditions:

✅ Refund Eligibility

Refunds are issued only if a part of the data explicitly mentioned in the product description is missing from the delivered files.

No refunds will be granted for reasons outside this condition.

⏱ Time Frame

You must request a refund within 1 day of purchase.

Refunds will be processed within 2 business days after approval.

📌 Requirements

You must provide a valid Transaction ID when requesting a refund.

🔄 Exchange Option – Store Credit Bonus

Prefer not to take a refund? Choose store credit instead and enjoy a bonus:

Receive 1 free manual of your choice with your next purchase.

Store credit can be used on any future product in our catalogue.