Refund and Exchange Policy

Digital Delivery, Refund & Exchange Policy

Last Updated: 05/11/2026

Digital Delivery

Most manuals are available for instant download immediately after successful payment.

Some manuals are special-order items and may require additional time to prepare. In such cases, our team will notify you after receiving your order and provide an estimated delivery timeframe.

The maximum processing time for special-order manuals is 8 hours.

Refund Policy

Due to the nature of digital products and instant download access, all sales are final and no refunds are offered once a purchase is completed.

Exchange & Store Credit

If a purchased product is found to have missing or incomplete content compared to its product description, please contact our support team for assistance.

If you are not satisfied with your purchase, you may request an exchange within 3 days from the date of purchase. Depending on the circumstances, we may offer:

A replacement manual of equivalent value.
An alternative manual of your choice.
A bonus manual with your next purchase.

Contact Support

For assistance with your order or delivery, please contact:

Email: support@themanualsgroup.com